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Privacy Policy

Superintendence of Casinos (SCJ)

Privacy Policy

These principles are expected to ensure proper use of information compiled through the visits to Superintendence of Casinos website and other kinds of information voluntarily provided.

The Superintendence of Casinos reserves the right to modify this Privacy Policy in order to adapt it to legislative or doctrinal changes, or to general industry practices. Any modification will be duly communicated to the users. Users will be liable for keeping themselves informed about the effective Privacy Policy whenever they use this portal.

User Information

The Superintendence of Casinos obtains and records information from its visitors through both manual and automatic methods.

Automatic Mechanisms: Computed-based processes allowing generation of user activity records within the website, without identifying them individually, establishing thus navigation and audience patterns.

Manual Mechanisms: Express information requests from visitors used to collect data, such as, name, e-mail, occupation, or others. The Superintendence of Casinos commits itself to manage this information both ethically and legally. Therefore, databases generated with information from its visitors will not be disclosed to the public or sold to third parties.

Third Party Information

The Superintendence of Casinos is entitled to use automatically compiled information that does not contain any personal identification of users in order to provide information to third parties, such as, other governmental entities and organizations, on audience-related matters, numbers of visits, and most visited areas of the website.

The Superintendence of Casinos is entitled to disclose personal data if required through warrant or court order. In addition, it may disclose personal data if the user violates general terms of use governing both access and use of offered services and materials, and in such cases which are crucial to defend the rights of the Superintendence of Casinos, of other users or third parties.

The Superintendence of Casinos is not hereby entering into any contractual commitment with its visitors through this Privacy Policy, but is communicating it for information purposes only.



Superintendence of Casinos (SCJ) - Morandé 360, floor 11, Santiago, Chile. Postal code 834-0456. Telephone: (56 2) 2589 3000 - Mesa de Ayuda Solicitudes Ciudadanas: (56-2) 2589 3080. RUT: 61.976.100-6. Hours of operation: from monday to thursday 9:30 am to 13:00 pm and from 15:00 pm to 17:30 pm; and friday 9:30 am to 13:00 pm and from 15:00 am to 16:30 pm.

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